When you’re trying to watch a much-anticipated program and a network error comes up on the TV, it’s more than frustrating. You want the programs to work all the time, especially when there’s something important on.
Having Dish Network or DirecTV problems can sometimes be solved at home. With cable troubleshooting tips, you can dive right in and get rid of that pesky error message.
Here are some helpful ways to solve a network error issue.
1. No Signal
When your TV isn’t getting a signal, it could be a small problem. The best thing to do is turn everything off, then check your cables. Make sure the TV and the cable box are plugged into a power source.
Make sure all other cords and HDMI cables aren’t loose, and that all the connections are secure. Double-check that the devices you’re trying to access via certain inputs are indeed plugged into the inputs you’re accessing. A device that’s plugged into HDMI 2 won’t be accessible via HDMI 1.
You may get a “No Signal” error message, and you may also get a blue or black screen (or even green). These can all indicate the same issue, and you should try the steps above first.
2. Flickering Signal
If the picture isn’t coming in all the time, it could indicate a weak signal in the cables. Follow the same steps as above. If you’re still having trouble, try replacing the HDMI cords.
If that still doesn’t work, try unplugging the TV and cable box from the outlet for an hour. This helps the system reset. Plug it back in and see if the picture is any better.
When you plug it back in, if you’re still having trouble, you can ask your cable company to come replace the box. They shouldn’t charge you for this service.
3. Server Network Error
If your cable channels won’t come up, and you see the message, “DirecTV No Servers Detected,” it’s not the end of the world. The TV is probably having trouble communicating with the Genie Mini. If you’ve followed the steps above already (for unplugging and resetting the TV), try this:
Reset the system. Look on the Genie Mini for the red reset button near the access card. Make sure you also push the reset button on the DVR.
4. Persistent Pixelation
Sometimes when you’re watching a show, particularly live TV, the image and sound keep breaking up. This doesn’t always indicate a problem with the signal, but you should follow the steps above first.
Should the problem continue, you may have a problem with reception. Try adjusting your antenna. The higher you go and the closer to a window, the better luck you’ll have.
A Clear Picture
Technology is annoying when it doesn’t work. A network error should be the least of your worries, and you can solve a lot of problems yourself.
Follow the steps above to sort out common issues, before bringing in the professionals.
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