Five ways technology will reshape the workforce in 2020

One common feature of our current society is a deep-seated revolution in the way we work. Human everyday jobs and occupations are being taken over by intelligent machines and computerization. 

The integration of technology into our workforce has led to changes in organizational structures, talents, and human resource. Technology has affected even the way we gamble, for example, in Best NJ casinos, you can place your bets online. The changes inspired by technology cut across all industries, including retail and manufacturing. 

In 2020, technology will continue to further influence the workforce through innovations in areas like Personalization, Artificial Intelligence/Machine Learning, predictive analytics, and low code technology. 

The continued shift towards a flat organizational structure

As technology is integrated more into our operations, teams become more efficient and effective in the execution of their mandates. The working structure will also shift from hierarchical to a flat structure. 

The focus will shift from the hierarchy to a more team-based approach to meet set objectives. For example, an organization may choose to go easy on some strict job functions to make room for creativity in solving problems.

Employees will also stay longer in the workforce. Workers from different generations will have the opportunity to work together in collaborative teams.

Increased worker mobility and compliance intricacies

 Most organizations are moving towards a globalized workforce. As a result, there is increased worker mobility. Technology is at the center stage of this new age employment arrangement.

Employees can log in from around the world and take on their daily tasks. In 2020, most organizations will have a more global outlook in their workforce. 

This kind of mobility will force organizations to rethink their Human Capital Management strategies. They will have to localize their compliance tools. 

Policies, regulations, and laws at all levels of regulatory control will be dynamic. Organizations must address this issue for easy human resource management.

There will be new personalization opportunities for employees

Organizations have to look at employee experience for the success of their operations. The current employee is unique in the sense that a feeling of shared purpose drives them. 

Technology will drive the personalization agenda. Artificial Intelligence and Machine Learning will help organizations to shift from monolithic software to more app-driven and consumer-grade experiences for their employees.

Technology has made it possible for employees to have flexible shifts that fit their needs. They are also able to decide when to get paid.

The convergence of technology and business strategies

This year, companies that connect data and act on it based on emerging technologies will have a good year. 

Competitive advantage will result from the ability to make decisions inspired by reliable, quality data. Data scientists and business owners have to integrate their way of thinking. 

Business owners must make use of predictive analytics from data scientists. The predictions will cover areas such as overtime spikes, labor costs, pay equity, and disproportionate turnover. 

As businesses strive to optimize employee experiences and client satisfaction, they have to harness the power of technology. Some of the technologies that will drive innovation this year include AI, Machine Learning, serverless computing, and 5G connectivity. 

There will be new job descriptions and skills

Technology is guilty of eliminating some human jobs. However, it has also led to the creation of plenty of new ones. 

From experience, some emerging technologies have lead to the creation of new jobs. For example, big data, AI, Machine Learning, and blockchain have led to the creation of new jobs.

Some of the new job titles include big data coaches, AI specialists, blockchain traders, etc.

This year we expect a rise in need of experts in the new fields and the emergence of new skills requirements. 


Technology has, over the years, impacted so much the global workforce. It is, therefore, imperative for organizations and employees to stay in tune with technological advances and adapt accordingly.

However, it is our collective responsibility to ensure that emerging technologies do not destroy our social fiber. 

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